The VHC Time Check section is displayed within the job page hovering over the desired status will show the timestamp or N/A if this status has not been actioned.. The main purpose of this tool is to help better manage the VHC process by capturing the times of key actions.
It is also possible to hover over the status of a VHC on the Daily Diary page. This will show a popup of all timestamps.
| Status | What does this mean? |
|---|---|
| New | (New) – The time a VHC was created |
| Completed | (Completed) – The time the technician completes the VHC |
| Parts | (Parts) – The time at which Parts were costed |
| Labour | (Labour) – The time at which Labour was costed |
| Authorised | (Authorisation) – The time at which the Service Advisor spoke to the customer regarding authorisation |
| Parts Issued | (Parts Issued) – The time at which Parts were issued |
| Labour Issued | (Labour Issued) – The time at which Labour was issued |